Privacy Policy
Gimlet Labs, Inc. ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you use our services.
1. Data Controller and Contact Information
Gimlet Labs, Inc. is the data controller responsible for your personal data. If you have any questions about this Privacy Policy or our data practices, please contact us at:
Gimlet Labs, Inc.
Address: 1550 Bryant St. Suite 740, San Francisco, CA 94103
Email: privacy@gimletlabs.ai
2. Data Collection
2.1 Information You Provide to Us
We collect personal data that you voluntarily provide to us when you use our services, such as when you:
- Register for an account
- Use our platform to build and deploy AI models
- Contact our support team
- Participate in our community forums or events
The personal data we collect may include:
- Name
- Email address
- Billing information
- IP address
- Any other information you choose to provide
2.2 Information We Collect Automatically
When you use our services, we automatically collect certain information about your device and usage, including:
- IP address
- Device information (e.g., device type, operating system)
- Browser information
- Usage data (e.g., pages visited, time spent on our site)
2.3 Cookies and Similar Technologies
We use cookies and similar tracking technologies to collect information about your interactions with our services. Cookies help us understand your usage patterns, improve site functionality, and deliver personalized content. For detailed information on the cookies we use and your options regarding cookies, please see our Cookie Policy.
2.4 Sensor Sampling for Telemetry
As part of our telemetry services, we may sample sensor data from edge devices on which AI models are deployed. These sensor samples are used to monitor and improve the performance of the AI models and services.
3. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Consent: When you have given us explicit consent to process your data for specific purposes.
- Contract: When the processing is necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
- Legal Obligation: When we are required to process your data to comply with a legal obligation.
- Legitimate Interests: When the processing is necessary for our legitimate interests or the legitimate interests of a third party, provided that your interests and fundamental rights do not override those interests.
4. Use of Personal Data
We use your personal data for the following purposes:
- To provide and maintain our services
- To process your transactions and manage your account
- To communicate with you, including responding to your inquiries and providing support
- To improve and personalize our services
- To monitor and analyze usage and trends
- To comply with legal obligations and protect our rights and interests
5. Data Sharing and Disclosure
We do not sell your personal data. We may share your personal data with the following parties:
- Service Providers: We may share your data with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and hosting services.
- Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity.
- Legal Requirements: We may disclose your data to comply with legal obligations, such as responding to subpoenas, court orders, or other legal processes, or to protect our rights, property, or safety, and the rights, property, and safety of our users or the public.
6. Subprocessors
We use certain trusted third parties ("Subprocessors") to help us provide, improve, protect, and promote our Services. For the most up-to-date list of Subprocessors, please visit our Subprocessors Page.
7. International Data Transfers
We are based in the United States and your personal data may be transferred to, stored, and processed in the United States and other countries that may not have the same level of data protection as your home country. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable laws.
8. Data Storage and Retention
8.1 Data Storage
Personal data, including video samples from edge devices, is stored on our systems in the United States. For enterprise plans, data storage locations can be agreed upon separately.
8.2 Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your personal data, we will securely delete or anonymize it.
9. Your Data Protection Rights
You have the following rights regarding your personal data:
- Access: You have the right to request access to your personal data and obtain a copy of the data we hold about you.
- Rectification: You have the right to request correction of any inaccurate or incomplete data we hold about you.
- Erasure: You have the right to request deletion of your personal data, subject to certain exceptions.
- Restriction: You have the right to request restriction of processing of your personal data.
- Portability: You have the right to request the transfer of your personal data to another data controller.
- Objection: You have the right to object to the processing of your personal data based on legitimate interests or for direct marketing purposes.
- Withdraw Consent: If we are processing your personal data based on your consent, you have the right to withdraw your consent at any time.
To exercise any of these rights, please contact us at privacy@gimletlabs.ai.
10. Security
We implement appropriate technical and organizational measures to protect your personal data from unauthorized access, use, disclosure, alteration, and destruction. However, no security measure is perfect, and we cannot guarantee the absolute security of your data.
11. Children's Privacy
Our services are not intended for use by children under the age of 16, and we do not knowingly collect personal data from children under 16. If we learn that we have collected personal data from a child under 16, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under 16, please contact us at privacy@gimletlabs.ai.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make changes, we will update the "Last updated" date at the top of this page and provide notice as required by law. We encourage you to review this Privacy Policy periodically to stay informed about our data practices.
13. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Gimlet Labs, Inc.
Address: 1550 Bryant St, San Francisco, CA 94103
Email: privacy@gimletlabs.ai